Last Updated: August 2026
Watson Electrical & Solar (“we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact us, request a quote or engage our services.
We may collect personal information including:
Your name
Email address
Phone number
Residential or business address
Information provided when requesting a quote or contacting us
Documents, photographs or files you choose to provide
Details relating to the electrical, solar, battery or EV charging services you enquire about
Information relating to your property or proposed project
Communications between you and Watson Electrical & Solar
Website usage and technical information, such as your IP address, browser type, device information and pages visited
We only collect information that is reasonably necessary to provide our services, respond to enquiries and operate our business.
We may collect personal information when you:
Submit an enquiry or quote request through our website
Contact us by phone or email
Engage us to provide electrical, solar, battery, EV charging or related services
Provide information during an inspection, quotation or project
Interact with our website or online services
Some technical information may also be collected automatically through cookies, analytics tools and similar technologies.
We may use your personal information to:
Respond to enquiries and quote requests
Prepare quotations and recommendations
Arrange appointments, inspections and installations
Provide and manage our services
Communicate with you regarding your project
Process payments and maintain business records
Improve our website, services and customer experience
Maintain the security and functionality of our website
Meet our legal and regulatory obligations
We will not sell or rent your personal information to third parties.
We may disclose personal information to trusted third parties where reasonably necessary to operate our business or provide our services.
These may include:
Employees, contractors and service providers
Suppliers and product manufacturers
Payment and accounting providers
Website hosting and IT providers
Email and communication platforms
Analytics and website security providers
Professional advisers
Government agencies, regulators or authorities where required by law
Where third-party providers handle personal information on our behalf, we take reasonable steps to work with reputable providers that appropriately protect that information.
Our website may use cookies and similar technologies to understand how visitors use the website, improve its performance and provide a better user experience.
Cookies may collect information such as your device type, browser, IP address, pages visited and interactions with the website.
You can disable or manage cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.
Our website may use Google reCAPTCHA to help protect website forms against spam and automated submissions.
The use of reCAPTCHA may involve information being processed by Google in accordance with Google’s applicable Privacy Policy and Terms of Service.
Where you have provided consent or where otherwise permitted by law, we may occasionally contact you about our services, promotions or information that may be relevant to you.
You can unsubscribe from marketing communications at any time by using the unsubscribe option provided or contacting us directly.
We take reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification or disclosure.
Personal information may be stored electronically through our business systems and trusted third-party service providers.
While we take reasonable precautions to protect information, no method of transmitting or storing information online can be guaranteed to be completely secure.
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
To make a request, please contact us using the details below. We may need to verify your identity before providing access to personal information.
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of any external websites you visit.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain appropriate business records or meet legal and regulatory requirements.
When information is no longer required, we may take reasonable steps to securely delete or de-identify it.
If you have concerns about how your personal information has been handled, please contact us using the details below.
We will review your concern and endeavour to respond within a reasonable timeframe.
We may update this Privacy Policy periodically to reflect changes to our business, website, services or legal obligations.
The latest version will be published on our website.
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
Watson Electrical & Solar
Email: admin@watsonelec.com.au
Phone: 0434 902 955
Website: watsonelec.com.au
Send through your details and we’ll get back to you shortly.
